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Store Policies

ALL ORDERS:

We accept all product returns except for opened electronic items. Please contact us at returns@klmsportinggoods.com
before returning any items. Some items may require a 15% to 25% restocking fee if opened or if required by the manufacturer.

Buyer is responsible for cost of returning the item unless prior arrangements are made and approved by
KLM Sporting Goods & More.

INTERNATIONAL ORDERS:

ALL INTERNATIONAL ORDERS MUST FIRST SUBMIT AN EMAIL FOR A QUOTE BEFORE ANY PURCHASE CAN BE PROCESSED!
NO EXCEPTIONS!!!!!

Any items purchased outside the USA require payment to be made by email request only. There will be an additional
handling charge for all international orders that usually is around $7.95 USD buy may vary depending on product weight
and size. This handling charge is required because our warehousing distributors are not set-up to ship internationally
and all purchases must ship to our store first, then it will be packaged and shipped to your address. Some items are
already stocked in our store and will not require the additional handling charge.

We cannot ship to international PO Boxes and all packages are stated as purchased goods.
We cannot call purchased items gifts so please don't ask. We are a licensed company and must
follow strict rules and regulations. Thanks for understanding,

Please email us at contact-us@klmsportinggoods.com for a quote.

Please allow 3 to 5 business days to process orders. Some orders may require longer processing times due to payment issues or verification of funds.
Shipping to an address other than the billing address sometimes raises a flag of possible fraud activity and we may delay processing your order to
ensure that the charges are accurate and valid. Please provide a valid and working phone number and email address with all orders or your order may not
be processed. 

When paying by check you MUST provide the following 4 pieces of information:
Drivers License No
Full Name
Street Address
Phone Number

When you provide a check as payment you authorize us to use information from the check to make a one time electronic fund transfer from your account or to process the payment as a check transaction. You authorize us to collect a fee as indicated below (plus a bank fee charged to the merchant if allowed by your state law) through electronic fund transfer from your account if your payment is returned unpaid.
(Note: All orders made with payment by money orders and personal check will be held for 5 to 10 days or until the funds clear the bank)
 NSF Fees plus any additional fee charged by merchants back. We use FARS (Federal Authorized Recovery Systems) to process NSF checks.
$10 NE
$20 CO, CT, HI, ID, IN, NY, PA, UT
$25 AZ, AR, IL, KY, LA, MI, MO, NH, NV, NC, ND, OK, OR, RI, WV
$30 AL, AK, CA, DC, GA, IA, KS, MS, MN, MT, NJ, NM, OH, SC, SD, TN, TX, WI, WY
$35 MD, MA, VA
$40 DE, MS, WA
$50 VT


 All international orders must be made by pre-arranged methodst only. All international orders must be mailed to a verified billing address of the account holder.

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